Insurance Coverage 2017-01-07T17:17:33+00:00

Insurance Coverage

Will Insurance Cover it?

Disaster Insurance Coverage

Understanding your insurance policy can be tricky. Sometimes it’s hard to know for certain which kinds of damages are covered and which are excluded. Fortunately, our team has extensive experience dealing with insurance companies so you can be assured that you will always be getting the best possible deal. We will work with both you and your provider to ensure that your out-of-pocket expenses are kept to a minimum.

Apex Restoration DKI cannot make policy coverage determinations; only your insurance provider can do that.

Water Damage

waterdamagepicStandard homeowners’ policies make a distinction between water damage caused by plumbing problems and damaged roofs, and flood damage caused by rising waters. In almost all cases, the expenses from water damage will be covered, while flood damage requires a flood insurance policy.

If a pipe in your home bursts, the insurance company will usually cover the damage. On the other hand, if heavy rainfall causes a nearby lake to flood, your standard insurance policy won’t cover any damage to your property. That’s why those in flood-prone areas are encouraged to purchase flood insurance for their homes.


  • Storm damage to roofs and windows
  • Burst pipes
  • Sump pump failures
  • Clogged plumbing


  • Basement floods caused by rainfall
  • Overflowing rivers and lakes
  • Mudslides
  • Sink holes

Fire Damage

firedamagepicAlmost all standard homeowners’ policies cover damage caused by fire. If your home has been affected by fire, the insurance company should pay for the recovery up to the maximum payout. The cause of the fires doesn’t matter, as long as it wasn’t an act of arson committed by the homeowner.

There are variations between each insurance provider, but most will cover all kinds of damage caused by the fire – including water and smoke damage. You will also most likely be covered for the cost of restoration and replacement of your valuable goods.

Storm Damage

stormdamagepicYour insurance policy should cover all damages directly caused by rain, hail, wind, and tornados. Unfortunately, your standard policy won’t cover any damage caused by rising waters. For more information, read the terms of your specific policy or contact your insurance provider.

Has wind or a downed tree damaged your roof, or has hail broken a window in your home? If so, your insurance provider should pay for repairs. One important thing to remember, however, is that the insurance company will expect you to minimize further damages. If a window is broken, for example, try to cover it up to keep more water from entering your home. In addition, some policies will only pay to have trees & limbs removed from the insured structure, not from the property. Be sure to ask your insurance agent or adjuster what your specific policy covers.


  • Rain and hail
  • Wind and tornados


  • Floods
  • Earthquakes

Mold Coverage

moldremediationpicTennessee Mold Remediation

Insurance companies will normally pay for mold remediation ONLY if the mold was directly caused by something specifically covered by your policy. For example, if a pipe bursts and causes mold to start growing, your provider will probably pay for the cost of cleanup and removal. If the mold is simply the result of neglect and improper maintenance, then you may have to pay out of pocket.

Mold remediation can cost homeowners thousands of dollars, particularly if reconstruction is required. For that reason, those living in environments where mold growth is especially likely are advised to contact their insurance provider. Many companies offer specific mold removal policies that could save you thousands of dollars.