Multifamily Restoration

Yes. Apex Restoration DKI has extensive experience managing large-loss restoration projects for multifamily housing. Whether the damage affects a single unit or an entire complex with hundreds of apartments, we have the manpower, equipment, and resources to handle the job. Our partnership with Disaster Kleenup International (DKI), the largest disaster restoration network in North America, gives us access to nationwide support and specialized expertise. This means even in large-scale events—such as severe storms, fires, or widespread flooding—we can scale our crews to meet the needs of property owners and managers quickly and efficiently.

In most cases, property insurance covers sudden and accidental damage such as water from burst pipes, fire damage, or storm-related losses. Flooding caused by rising water may require a separate flood insurance policy. Because multifamily properties often involve multiple stakeholders—owners, managers, tenants, and HOAs—insurance claims can become complicated. Apex Restoration DKI works directly with insurance companies to simplify the process. We provide thorough documentation with photos, reports, and itemized estimates using industry-standard software like Xactimate. By communicating directly with adjusters, we ease the administrative burden on property managers and help ensure claims are processed as smoothly and fairly as possible.

One of the biggest concerns in multifamily restoration is the well-being and comfort of tenants. Apex Restoration DKI takes this seriously. We use containment barriers and negative air pressure systems to isolate affected areas, ensuring that residents in nearby units are not exposed to contaminants such as mold or smoke. Our teams also coordinate with property managers and HOAs to schedule work in a way that minimizes inconvenience, often working in phases to keep as many units habitable as possible. Just as importantly, our crews are trained to be professional and respectful when working in occupied buildings, keeping communication open and clear with tenants so they know what to expect.

The timeline depends on the scale of the damage and the number of units affected. A small incident, such as a kitchen fire in one apartment or a burst pipe in a single unit, may be resolved within a few days. Larger losses—such as storm damage across multiple buildings or flooding that spreads through several floors—can take weeks or even months. Apex Restoration DKI provides a clear plan after inspection, outlining each step of the process from mitigation and cleanup to repairs and final reconstruction. Throughout the project, we provide regular updates to property managers and HOAs so everyone involved knows the progress being made and the expected timeline for completion.